Full-Stack Engineer · Provenance
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- Lead developer on the ordination-documents suite. Rebuilt a failing third-party pipeline handling a significant amount of the company's customers and revenue into a first-party system, cutting document processing and delivery time by roughly two-thirds on a $750K annual revenue line.
- Scoped and prioritized work directly with the CTO and Head of Product. Continuously cross collaborated across the organization in order to pivot to most needed ongoing product improvements.
- Consolidated customer records scattered across three disconnected third-party tools into one first-party database, migrating all historical data and eliminating the duplicate shipments and multi-month backlogs the old system produced.
- Created a native intake flow to replace the third-party form, cutting redundant customer service questions and adding the validation, error handling, and data structuring the old form lacked.
- Built the admin panel the team now runs the product on, covering order tracking, search, and status management, plus secure customer document uploads.
- Rebuilt and optimized a PDF generator to fulfill hardware requirements and improve customer dissatisfaction.